HD97267: NOT POSSIBLE TO LAUNCH SMARTEAM - EDITOR WITH MANDATORY PROFILES.

APAR status

• Closed as Permanent restriction.

Error description

• Scenario:-
  1) Create test user with Admin rights in the Windows OS.
  2) Log off and login with the Admin user.
  3) Go to C:\Documents and Settings\test\NTUSER.DAT.
  4) Modify the NTUSER.DAT to NTUSER.MAN.
  5) Log off admin user and login with test user.
  6) Launch Smarteam Editor V5 R19 SP7 with PLMDB database.
  Result ==> There appears an error message "Win32 Error - The
  profile for the user is a temporary profile."
  Expected Result ==> The Smarteam Editor should launch with
  the user test.
  

Local fix

• empty
  

Problem summary

• Scenario:-
  1) Create test user with Admin rights in the Windows OS.
  2) Log off and login with the Admin user.
  3) Go to C:\Documents and Settings\test\NTUSER.DAT.
  4) Modify the NTUSER.DAT to NTUSER.MAN.
  5) Log off admin user and login with test user.
  6) Launch Smarteam Editor V5 R19 SP7 with PLMDB database.
  Result ==> There appears an error message "Win32 Error - The
  profile for the user is a temporary profile."
  Expected Result ==> The Smarteam Editor should launch with
  the user test.
  

Problem conclusion

• THIS PROBLEM IS PERMANENT RESTRICTION IN I-PLM Collaborative
  Innovation
  Additional Closure Information:
  This issue is a permanent restriction.
  We are using Cryptographic Keys by CryptAcquireContext for
  user password encryption. So according to
  http://support.microsoft.com/default.aspx?scid=kb;en-us;264732
  "Cryptographic Keys and Certificates Cannot Be Used with
  Mandatory Profiles" and
  http://support.microsoft.com/default.aspx?scid=kb;en-us;309408#5
  
  "DPAPI and Mandatory Profiles"
  SmarTeam doesn't support mandatory user profile.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels