HD97058: AUTOVUE CONVERT TO PDF DOES NOT WORK ON 64-BIT MACHINES.

APAR status

• Closed as Permanent restriction.

Error description

• Scenario:
  1. Launch Smarteam Edior V5 R19 SP7 with PLMDB database.
  2. Attach any drawing file to any test project.
  3. Click on the viewer tab.
  4. Go to File->Convert, and in the Conversion window, select
  PDF for the output type, and specify a path.
  Result => Error message "Invalid parameters in the output
  file, the conversion failed!"
  Expected result==> The file should get convert into pdf file.
  

Local fix

• empty
  

Problem summary

• Scenario:
  1. Launch Smarteam Edior V5 R19 SP7 with PLMDB database.
  2. Attach any drawing file to any test project.
  3. Click on the viewer tab.
  4. Go to File->Convert, and in the Conversion window, select
  PDF for the output type, and specify a path.
  Result => Error message "Invalid parameters in the output
  file, the conversion failed!"
  Expected result==> The file should get convert into pdf file.
  

Problem conclusion

• THIS PROBLEM IS PERMANENT RESTRICTION IN I-PLM Collaborative
  Innovation
  Additional Closure Information:
  === ODM Solution / Action Plan ===
  At this time, conversion is only supported on a 32 bit OS.
  This is because there is no 64 bit version of the AutoVue
  Document Converter, the only way to get it to work with that
  driver is on a 32 bit OS.
  Some options you have:
  - install the AutoVue Document Converter on a 32 bit OS and
  share the print driver
  - use a PDF print driver that is supported in 64 bit and when
  you need to convert to PDF, do a file print instead
  - use AutoVue on a 32 bit OS
  === ODM Knowledge Management ===
  Already documented in Product Limitations, page 4
  (http://download.oracle.com/docs/cd/E15258_01/otn/pdf/E15259_01.
  pdf
  )
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels