HD94126: UNABLE TO USE "USE WORKFLOW SERVER" SETTING

APAR status

• Closed as unreproducible in next release.

Error description

• Scenario:
  1. Login to smarteam editor and open the "administrator
     options" window.
  2. Select the "workflow options" button.
  3. Select the "use workflow server" flag and save the change.
  4. Make sure that the workflow service is running on your core
     services server.
  5. Run a search for check in document and select it.
  6. Initiate the "ECF" workflow process on the checked-in
     document so that you have the workflow process view on your
     screen.
  7. Click the "flowchart" tab.
  8. Right-click in the whitespace off the flowchart nodes and
     choose "change flowchart." Select the flowchart
     "Drawing/Document Release - XXX."
  9. Assign the "joe" user to the first node after the start node
     along any path. It doesn't matter which path you choose.
  10. Choose the appropriate "accept" option to send the workflow
      from the start node to the next node that you chose in
      step 10. The workflow process view will close.
  11. KO - you will not be able to find the workflow in the
      smart box of the logged in user.
  
  Expected result +> workflow should be there in smart box.
  Now repeat the above steps, but before you create the new
  document/workflow, turn off the "use workflow server" flag
  under the administrator options. This time, after you route
  the workflow off the start node, you will see it appear in
  the smart box of the "joe" user.
  

Local fix

• empty
  

Problem summary

• Scenario:
  1. Login to smarteam editor and open the "administrator
  options" window.
  2. Select the "workflow options" button.
  3. Select the "use workflow server" flag and save the change.
  4. Make sure that the workflow service is running on your
  core
  services server.
  5. Run a search for check in document and select it.
  6. Initiate the "ECF" workflow process on the checked-in
  document so that you have the workflow process view on your
  screen.
  7. Click the "flowchart" tab.
  8. Right-click in the whitespace off the flowchart nodes and
  choose "change flowchart." Select the flowchart
  "Drawing/Document Release - WDI."
  9. Assign the "joe" user to the first node after the start
  node along any path. It doesn't matter which path you choose.
  10. Choose the appropriate "accept" option to send the
  workflow from the start node to the next node that you chose
  in step 10. The workflow process view will close.
  11. KO - you will not be able to find the workflow in the
  smartbox of the logged in user.
  Expected result+>workflow should be there in smartbox.
  Now repeat the above steps, but before you create the new
  document/workflow, turn off the "use workflow server" flag
  under the administrator options. This time, after you route
  the workflow off the start node, you will see it appear in
  the
  smartbox of the "joe" user.
  

Problem conclusion

• THE PROBLEM WAS SUBMITTED ON :
      I-PLM Collaborative Innovation VERSION V5R19.
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
  I-PLM Collaborative Innovation VERSION V5R20 SP2.
  Additional Closure Information:
  N/A
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMARTEAM NT>XP

• Fixed component ID

  569199970

Applicable component levels

• R519 PSN

     UP