HD89952: Times are incorrect by 2 hours with Windows XP SP3

APAR status

• Closed as program error.

Error description

• ABSTRACT: Times are incorrect by 2 hours with Windows XP SP3....
  .......
  ................................................................
  ......
  Environment:
  
  Client OS and level: XP SP3
  
  Server OS and level: 2003 SP2
  
  Database and level: Oracle 10g
  
  Scenario:
  
  All of our client machines are running Windows XP with
  
  a mixture of SP2 and SP3.
  
  
  
  When XP SP3 is installed all times within SmarTeam
  
  are ahead by two hours.
  
  
  
  1) For example the system clock reads 13:21
  
  2) Perform an update operation in SmarTeam on any
  
  object
  
  3) If the client has SP3 installed the modified time will
  
  be '15:21'
  
  4) If the client has SP2 installed the modified time will
  
  read '13:21'
  
  5) We have tried the operation on a XP SP2 machine,
  
  everything is correct. The same machine is then
  
  upgraded to XP SP3 and the sameoperation
  
  performed. The time is incorrect.
  
  
  
  This issue was originally identified on R17SP8 but XP
  
  SP3 was not supported by SmarTeam. The problem
  
  was also only identified to occur during British Summer
  
  Time (March - October), this has not been confirmed in
  
  R19 yet,
  
   For recreating this problem I was using following procedure:
  
  
  
  1. install ST foundation, ST editor and demo environment on XP (
  virtual
  machine).
  
  2. create a word document and add it to SmarTeam
  
  3. check the timestamp of the added doc and compare with system
  time
  4. install XP SP3
  
  5. repeat step 2 and step 3
  
     --> no problem detected. system time and creation date are ok
  
  6. change time zone in XP to GMT (Dublin, London)
  
  7. repeat step 2 and step 3
  
     --> creation date in ST is 2 hrs ahead compared to system tim
  e.
  

Local fix

Problem summary

• ABSTRACT: Times are incorrect by 2 hours with Windows XP
  SP3...........
  ................................................................
  ......
  
  Environment:
  
  Client OS and level: XP SP3
  
  Server OS and level: 2003 SP2
  
  Database and level: Oracle 10g
  
  Scenario:
  
  All of our client machines are running Windows XP with
  
  a mixture of SP2 and SP3.
  
  
  
  When XP SP3 is installed all times within SmarTeam
  
  are ahead by two hours.
  
  
  
  1) For example the system clock reads 13:21
  
  2) Perform an update operation in SmarTeam on any
  
  object
  
  3) If the client has SP3 installed the modified time will
  
  be '15:21'
  
  4) If the client has SP2 installed the modified time will
  
  read '13:21'
  
  5) We have tried the operation on a XP SP2 machine,
  
  everything is correct. The same machine is then
  
  upgraded to XP SP3 and the sameoperation
  
  performed. The time is incorrect.
  
  
  
  This issue was originally identified on R17SP8 but XP
  
  SP3 was not supported by SmarTeam. The problem
  
  was also only identified to occur during British Summer
  
  Time (March - October), this has not been confirmed in
  
  R19 yet,
  
   For recreating this problem I was using following procedure:
  
  
  
  1. install ST foundation, ST editor and demo environment on
  XP (virtual
  machine).
  
  2. create a word document and add it to SmarTeam
  
  3. check the timestamp of the added doc and compare with
  system time
  4. install XP SP3
  
  5. repeat step 2 and step 3
  
     --> no problem detected. system time and creation date are
  ok
  6. change time zone in XP to GMT (Dublin, London)
  
  7. repeat step 2 and step 3
  
     --> creation date in ST is 2 hrs ahead compared to system
  time.
  

Problem conclusion

• NOTE THAT THIS PROBLEM WILL ALSO BE FIXED ON V5R20 SP1.
  Additional Closure Information:
  Time stamp within SmarTeam is synchronized with system time.
  Fixed in V5R20SP1.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMARTEAM NT>XP

• Fixed component ID

  569199970

Applicable component levels

• R520 PSN

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