HD89829: UNABLE TO LAUNCH 3DCOM USING JRE 6 UPDATE 15 WITH STANDARD I NSTALLATION (XP64 AND VISTA)

APAR status

• Closed as unreproducible in next release.

Error description

• Unable to launch 3DCOM using JRE 6 Update 15 with standard
  installation (XP64 and VISTA)
  Scenario:
  While launching 3dcom,
  login window does not appear.
  Result :Error window appears as
  shown in attached files.
  

Local fix

Problem summary

• Unable to launch 3DCOM using JRE 6 Update 15 with standard
  installation (XP64 and VISTA)
  Scenario:
  While launching 3dcom,
  login window does not appear.
  Result :Error window appears as
  shown in attached files.
  

Problem conclusion

Temporary fix

Comments

• THE PROBLEM WAS SUBMITTED ON :
  VERSION V5R19.
  THIS PROBLEM IS
  NOT REPRODUCIBLE ON :
  VERSION V5R20 GA level
  VERSION V5R19
  SP7.
  Additional Closure Information:
  Incident
  Daignosis:
  Unable to launch 3DCOM using JRE 6 Update 15 with
  standard    installation (XP64 and VISTA).
  Explanation:
  In
  config.properties, jvm_supposed_location.intel_a must be set
  correctly.
  IN your case jvm_supposed_location.intel_a is not
  set correctly to point to the correct jre location.please set
  this correctly till bin folder.
  In our case it is
  "jvm_supposed_location.intel_a=C:/progra 2/Java/jre6/bin".
  Set
  the above accordingly for your case.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ENOVIA 3D-COM S

• Fixed component ID

  569104600

Applicable component levels

• R519 PSN SP51907

     UP10/02/24 I 1000