HD84112: SolidWorks freezes if specific assemblies are loaded

APAR status

• Closed as unreproducible in next release.

Error description

• Scenario:
  1. Launch SolidWorks
  2. Login to SmarTeam
  User name = bau06442
  Password = raika78
  3. Go to SolidWorks menu > File Open
  4. On a Open Dialog view select =System folder=
  5. Find bau0011855895 assembly file and open it in
  SolidWorks
  Note: If you receive any SolidWorks message,
  push =YES=(JA)
  KO: SolidWorks looks as freezes.
  +++++++++++++++++++++++++++++++++
  Workarounds:
  1. Switch to Desktop and return SW view to refresh
  the screen.
  2. Use SolidWorks Preference External References
  > Load referenced
  documents = None
  3. Use SolidWorks Preference Performance >No
  preview during open
  (faster)
  +++++++++++++++++++++++++++++++++
  

Local fix

Problem summary

• Scenario:
  1. Launch SolidWorks
  2. Login to SmarTeam
  User name = bau06442
  Password = raika78
  3. Go to SolidWorks menu > File Open
  4. On a Open Dialog view select =System folder=
  5. Find bau0011855895 assembly file and open it in
  SolidWorks
  Note: If you receive any SolidWorks message,
  push =YES=(JA)
  KO: SolidWorks looks as freezes.
  +++++++++++++++++++++++++++++++++
  Workarounds:
  1. Switch to Desktop and return SW view to refresh
  the screen.
  2. Use SolidWorks Preference External References
  > Load referenced
  documents = None
  3. Use SolidWorks Preference Performance >No
  preview during open
  (faster)
  +++++++++++++++++++++++++++++++++
  

Problem conclusion

• THE PROBLEM WAS SUBMITTED ON :
     SMARTEAM VERSION V5R18.
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
  SMARTEAM VERSION V5R19 SP8.
  Additional Closure Information:
  Issue Fixed and tested on R19 SP08 and SW 2010
   SW freeze issue could not be reproduced.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMARTEAM NT>XP

• Fixed component ID

  569199970

Applicable component levels

• R519 PSN

     UP