HD83776: STCAI / CNEXT CATIA PROCESS STILL EXISTING WITH "AUTOMATIC DISC ONNECTION" FUNCTTION

APAR status

• Closed as program error.

Error description

• STCAI / CNEXT CATIA process still existing
  with "Automatic disconnection" functtion
  .
  Preparation: Select Tools / Options / General /
  General Tab. Activate "Automatic disconnection
  after 3 minutes".
  .
  Scenario-1: CNEXT process is remained.
  1. Start CATIA V5 R18SP5HF30 on Thin Client
  machine.
  2. Connect to SmarTeam then Log in joe.
  3. Do not do any operation during 3 minutes.
  .
  Problem: CATIA is still open but is not operational
  after 3 minutes. Start "Task Manager" then click
  Process Tab. CNEXT.exe still exists. This is a
  problem.
  .
  Additional information: After more than 3 minutes,
  if you click ON the CATIA window then the CATIA
  Closes along with CNEXT Process.
  .
  The scenario occurs only if connected to
  Smarteam. This problem is not reproduced, if not
  connected to Smarteam.
  .
  This is a regression from CATIA V5R16SP08
  .
  Expected Result: CATIA should close automatically
  after 3 minutes
  .
  

Local fix

Problem summary

• STCAI / CNEXT CATIA process still existing with "Automatic disc
  onnection" functtion
  STCAI / CNEXT CATIA process still existing
  with "Automatic disconnection" functtion
  .
  Preparation: Select Tools / Options / General /
  General Tab. Activate "Automatic disconnection
  after 3 minutes".
  .
  Scenario-1: CNEXT process is remained.
  1. Start CATIA V5 R18SP5HF30 on Thin Client
  machine.
  2. Connect to SmarTeam then Log in joe.
  3. Do not do any operation during 3 minutes.
  .
  Problem: CATIA is still open but is not operational
  after 3 minutes. Start "Task Manager" then click
  Process Tab. CNEXT.exe still exists. This is a
  problem.
  .
  Additional information: After more than 3 minutes,
  if you click ON the CATIA window then the CATIA
  Closes along with CNEXT Process.
  .
  The scenario occurs only if connected to
  Smarteam. This problem is not reproduced, if not
  connected to Smarteam.
  .
  This is a regression from CATIA V5R16SP08
  .
  Expected Result: CATIA should close automatically
  after 3 minutes
  .
  

Problem conclusion

• THIS PROBLEM WILL BE FIXED ON CATIA VERSION
  5 RELEASE 20 GA LEVEL.
  NOTE THAT THIS PROBLEM WILL ALSO BE FIXED
  ON V5R19SP05
  .
  Incident Diagnosis
  STCAI / CNEXT CATIA process still existing
  with 'Automatic disconnection' functtion
  .
  Correction Explanation
  .
  Code has been enhanced to get the desired result.
  Now scenario works fine.
  .
  .
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMARTEAM NT>XP

• Fixed component ID

  569199970

Applicable component levels

• R519 PSN SP51905

     UP09/07/31 I 1000