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HD64280: SMARTEAM WED CANNOT LOAD CGR FILE INTO DASSAULT CATIA VIEWER

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • SmarTeam WED cannot load CGR File into Dassault
    CATIA Viewer
    The scenario is following... (relevant file is
    attached in this SR)
    1. Start Web Editor
    2. Save CATIA cgr file into SmarTeam.
    3. Next Check it in.
    4. Open viewer to view it.
    5. The error message appeared when viewer load
    the CGR file.
    For example, the 042L Roof Assy wo Sun Jan-05
    modified.CATPart.cgr
    please see CATIA_web_viewer_problem_1.tif
    Nothing is displayed.
    More importantly, you can see the error message
    saying
    Error while loading :
    042L+Roof+Assy+wo+Sun+Jan-05
    modified.CATPart_3561_258.cgr
    =>This indicates that SmarTeam thinks there is NO
    space in the file name, but PLUS sign.
    Actually, the file name of the cgr file contains
    SPACE only.
    .
    

Local fix

Problem summary

  • SmarTeam WED cannot load CGR File into Dassault CATIA Viewer
    SmarTeam WED cannot load CGR File into Dassault
    CATIA Viewer
    The scenario is following... (relevant file is
    attached in this SR)
    1. Start Web Editor
    2. Save CATIA cgr file into SmarTeam.
    3. Next Check it in.
    4. Open viewer to view it.
    5. The error message appeared when viewer load
    the CGR file.
    For example, the 042L Roof Assy wo Sun Jan-05
    modified.CATPart.cgr
    please see CATIA_web_viewer_problem_1.tif
    Nothing is displayed.
    More importantly, you can see the error message
    saying
    Error while loading :
    042L+Roof+Assy+wo+Sun+Jan-05
    modified.CATPart_3561_258.cgr
    =>This indicates that SmarTeam thinks there is NO
    space in the file name, but PLUS sign.
    Actually, the file name of the cgr file contains
    SPACE only.
    .
    

Problem conclusion

  • THIS PROBLEM WILL BE FIXED ON SMARTEAM
    VERSION 5 RELEASE 18 SP1 level.
    NOTE THAT THIS PROBLEM WILL ALSO BE FIXED
    ON V5R17SP7.
    .
    

Temporary fix

Comments

APAR Information

  • APAR number

    HD64280

  • Reported component name

    SMARTEAM NT>XP

  • Reported component ID

    569199970

  • Reported release

    517

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2007-05-15

  • Closed date

    2007-07-18

  • Last modified date

    2007-10-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SMARTEAM NT>XP

  • Fixed component ID

    569199970

Applicable component levels

  • R518 PSN SP51801

       UP07/10/01 I 1000

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS2S3T","label":"ENOVIA SmarTeam V5"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"517","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
25 October 2007