HD22348: LICENSE SELECTION PROBLEM AT " SHAREABLE PRODUCTS " TAB

APAR status

• Closed as documentation error.

Error description

• License selection problem at " Shareable Products "
  tab.
  Scenario:
  Prob: License selection problem at " Shareable
  Products " tab.
  Opetration: (see ppt)
  1. Start CATIA with MD2 license
  2. Tools / Options
  3. Select General / Licensing tab
  4. Check Licensing condition
  MD2 license -- checked
  ST1 license -- NO License
  5. Select General / Shareable Products tab
  --> All products are listed although there is no
  license
  .
  Additional information: (see ppt)
  1. Select ST1
  2. Error message appears
  No License defined for this product
  .
  Failed to request nodelocked or concurrent licnese
  for ST1 (2022..)
  LUM error: License not found in the database.
  --> User can select product although there is no
  license
  But cannot use STEP function
  Restart CATIA -> ST1 is unchecked
  .
  Expected result:
  "Shareable Products tab" may exist for add-on
  product. User does not understand which product
  can be selected
  What cannot be select should not be displayed.
  Or should be Graying out.
  .
  

Local fix

Problem summary

• License selection problem at " Shareable Products " tab
  License selection problem at " Shareable Products "
  tab.
  Scenario:
  Prob: License selection problem at " Shareable
  Products " tab.
  Opetration: (see ppt)
  1. Start CATIA with MD2 license
  2. Tools / Options
  3. Select General / Licensing tab
  4. Check Licensing condition
  MD2 license -- checked
  ST1 license -- NO License
  5. Select General / Shareable Products tab
  --> All products are listed although there is no
  license
  .
  Additional information: (see ppt)
  1. Select ST1
  2. Error message appears
  No License defined for this product
  .
  Failed to request nodelocked or concurrent licnese
  for ST1 (2022..)
  LUM error: License not found in the database.
  --> User can select product although there is no
  license
  But cannot use STEP function
  Restart CATIA -> ST1 is unchecked
  .
  Expected result:
  "Shareable Products tab" may exist for add-on
  product. User does not understand which product
  can be selected
  What cannot be select should not be displayed.
  Or should be Graying out.
  .
  

Problem conclusion

• THIS MODIFICATION WILL BE INCLUDED IN CATIA
  DOCUMENTATION DELIVERED WITH CATIA
  VERSION 5 RELEASE 14.
  Documentation Reference
  CATIA Infrastructure Installation Guide
  Administering Version 5 - Licensing Tools
  Reserving Shareable Product Licenses Dynamically
  MODIFICATION:
  The following information was added to the
  section "List of Shareable Products":
  Unlike the Licensing tab, selecting the Shareable
  Products tab does NOT contact the license servers
  to display the licensing status of the products. This
  is intended for performance reasons. For example,
  if you installed a shareable product for which there
  is no license, the status of the product as displayed
  in the Licensing tab is:
  No License
  However, when you select the Shareable Products
  tab, the status of the product displayed is:
  Not Granted
  This illustrates that that you cannot determine
  immediately the true status of the license in the
  Shareable Products tab. To do so, select the
  license: the license servers are then contacted, and
  return the message, in our example, that no
  license is available for this product.
  Consequently, in all cases, you first have to select
  the license to display its true licensing status.
  .
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels