HD06352: 3D COM:DISPLAY PROBLEMS WITH A CLIENT CONFIGURATION AS WIN2K/IE 6.0/JVM MICROSOFT 3802

APAR status

• Closed as unreproducible in next release.

Error description

• ABSTRACT:
  Display problems with a client configuration as
  Win2K/IE 6.0/JVM Microsoft 3802.
  .
  Environment is:
  ---------------
  3DCOM V5R9 SP3
  VPM 1.5 ptf9
  CATIA 424 R1
  OS : Sun 08
  .
  Client :
  ========
  OS : Windows 2000
  Browser : IE 6.0
  JVM : 3802
  .
  Scenario:
  ---------
  1) With the configuration and environment described above,
     try to connect to 3DCOM
  .
     ==> The 3DCOM desktop appears with blanks worbooks!
  .
  Bypass:
  =======
  Use a level of JVM 3805, there is no more display problems.
  .
  
  The only recommandation in the Program Directory about the
  Microsoft Virtual Machine is 3240 or higher on NT Client.
  .
  

Local fix

Problem summary

• INCIDENT DIAGNOSIS:
  THE PROBLEM IS NOT REPRODUCED. WE USE JVM 3802 WITH CURRENT
   R10, R11 AND R12 VERSIONS
  

Problem conclusion

Temporary fix

Comments

• THE PROBLEM WAS SUBMITTED ON :
      CATIA VERSION 5 RELEASE 9
  .
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
      CATIA VERSION 5 RELEASE 12 GA level AND ON V5R11SP03
   AND ON V5R10SP06
  
   INCIDENT DIAGNOSIS:
  The problem is not reproduced at DS.
   We use JVM 3802 with current R10,R11 and R12 versions
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  3D COM FOR SOLA

• Fixed component ID

  569104600

Applicable component levels

• R509 PSN

     UP

• R510 PSN

     UP

• R511 PSN SP51103

     UP03/07/03 N 1000