HD02380: SMARTEAM VIEWER: OPENING CATIA MODEL HANGS CIMMETRY VIEWER AND CONSUMES VAST AMOUNT OF MEMORY.

APAR status

• Closed as unreproducible in next release.

Error description

• SMARTEAM VIEWER: Opening CATIA Model hangs Cimmetry Viewer
  and consumes vast amount of memory.
  
  Prereq:
  Define with Application Set-up SmarTeamViewer as a viewer
  for CATIA models.
  
  Scenario:
  1.Save the provided model in SmarTeam
  2.Choose this model and click the viewer tab
  =>This file can not be displayed and the viewer hangs.
  

Local fix

Problem summary

• OPENING CATIA MODEL HANGS SMARTWEB CIMMETRY VIEWER, CONSUMES VA
  ST AMOUNT OF MEMORY ON SERVER
  *DS
  PEZ on 02 Jan.
  ===============
  He
  Here's a new problem with Cimetry Vie
  I reproduced this problem with SmarTeam V5R1
  The needed material is available un
  /s/maint5/db/c000/pmr00010436
  I will also send it by
  Rema
  Your personal template file for Ds
  /u/users/pez/YesApar/MyDs
  is em
  End of re
  <table border="0" cellSpacing="0"><tr><td  class="tdComment">De
  scription</td></tr></table> ===================================
  ===============================
  |                    INFORMATIONS FOR NT-INTEL OS
  ==============================================================
  ====
  *DESCRIPTION
  SMARTEAM VIEWER: Opening CATIA Model hangs Cimmetry Viewer
  and consumes vast amount of memory.
  Prereq:
  Define with Application Set-up SmarTeamViewer as a viewer
  for CATIA models.
  Scenario:
  1.Save the provided model in SmarTeam
  2.Choose this model and click the viewer tab
  =>This file can not be displayed and the viewer hangs.
  *FIN DESCRIPTION
  *BY PASS
  None
  *FIN BYPASS
  ----------- Date Wed Jan 08 09:31:55 CET 2003 by VFU -
  ----------- Date Thu Jan 09 12:16:03 CET 2003 by ST1 -
  Automatic Transfer to Smart B
  .
  

Problem conclusion

Temporary fix

Comments

• THE PROBLEM WAS SUBMITTED ON :
  SMARTEAM VERSION 5 RELEASE 10.
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
  SMARTEAM VERSION 5 RELEASE 14 GA level AND
  ON V5R13SP02 AND V5R12SP06 AND V5R11SP08
  AND V5R10SP12.
  ...
  Comment: note that this problem is unreproducible
  for SP upper than GA in R13, 3 in R12, 6 in R11
  and 10 in R10.
  ...
  Incident Diagnosis
  SMARTEAM VIEWER: OPENING CATIA MODEL
  HANGS
  CIMMETRY VIEWER AND CONSUMES VAST
  AMOUNT OF MEMORY.
  ...
  Reason
  The new cimetry viewer solved the problem.
  .
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMARTEAM NT 200

• Fixed component ID

  569199970

Applicable component levels

• R510 PSN

     UP

• R511 PSN

     UP

• R512 PSN SP51206

     UP04/03/31 I 1000

• R513 PSN

     UP