HD00738: TEAM PDM: "THE RPC SERVER IS NOT AVAILABLE" MESSAGE APPEARS. CATIA FREEZES

APAR status

• Closed as unreproducible in next release.

Error description

• TEAM PDM: "The RPC server is not available" message appears/
  CATIA freeze.
  
  SCENARIO:
  1.Launch CATIA.
  2.Connect to TeamPDM using TeamPDM/Connect menu.
  3.Search any model using TeamPDM/Find menu and load the
  model to CATIA.
  4.Leave CATIA for 30 min - 1 hour without any operation.
  5.Disconnect TeamPDM using TeamPDM/Disconnect menu.
  6.Re-connect to TeamPDM using TeamPDM/Connect menu.
    => RPC error occurs!
  

Local fix

Problem summary

•  INCIDENT DIAGNOSIS:
  THE RPC SERVER IS NOT AVAILABLE  MESSAGE APPEARS. CATIA FREE
  ZES
  
   REASON:
  Problem of licensing.
  As the licensing changed in V5R10, this problem doesn't exist
  anymore in SmarTeam V5R10. But as SmarTeam V5R10 is not supposed
  to work with CATIA V5R9, no correction will be available in R9.
  

Problem conclusion

Temporary fix

Comments

• THE PROBLEM WAS SUBMITTED ON :
      CATIA VERSION 5 RELEASE 9
  .
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
      CATIA VERSION 5 RELEASE 11 GA level AND ON V5R10SP02
  
  Comment: This problem is also unreproducible since V5R10GA
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CATIA V5/NT/200

• Fixed component ID

  569151000

Applicable component levels

• R509 PSN

     UP

• R510 PSN SP51002

     UP03/01/15 N 1000