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ANS9365E Vstorage api return code 28 during full VM restore

Troubleshooting


Problem

API RC=28 FULL VMWare restore failures with "No Data"

Symptom

The following error can occur during full Vm restore using Vstorage api:

ANS9365E VMware vStorage API error.
TSM function name : visdkPrintSOAPError
TSM file : vmvisdk.cpp (926)
API return code : 28
API error message : SOAP 1.1 fault: SOAP-ENV:ClientÝno subcode¨
"No Data" Detail: get host by name failed in tcp_connect()

[{"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Protection for VMware","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1;7.1.1;7.1.2;7.1.3;7.1.4;7.1.6","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

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Document Information

Modified date:
21 June 2018

UID

swg21584389