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Troubleshooting
Problem
A user that is expected to have the ability to open content in Analysis Studio is not able to do so and instead sees an ANS-MES-0003 error.
Symptom
When trying to open an analysis from Cognos Connection in Analysis Studio the operation fails and the user is presented with the following error: ANS-MES-0003 A server error occurred.
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Analysis Studio","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
Cognos Business Intelligence
Software version:
10.2, 10.2.1
Operating system(s):
Windows
Document number:
256663
Modified date:
07 May 2025
UID
swg21698338
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