Troubleshooting
Problem
ANR8311E errors are seen in the Activity log, when there are no hardware related issues.
Symptom
During normal processing the following errors may be seen for a limited time:-
ANR8311E An I/O error occurred while accessing drive DRIVE1 (mt0.0.0.1) for QUERYAPPENDONLY operation, errno = 3, rc = 2863.
ANR8311E An I/O error occurred while accessing drive DRIVE1 (mt0.0.0.1) for RELEASE operation, errno = 3, rc = 2863.
Errno = 3 is a Windows error meaning "ERROR_PATH_NOT_FOUND"
and RC = 2863 means "IO_FAILURE"
During the times when these errors occur the drives can be seen using TSMDLST or ITDT.
[{"Product":{"code":"SSER5J","label":"IBM Spectrum Protect Extended Edition"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1;8.1","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
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Document Information
Modified date:
17 December 2018
UID
swg22009960