Troubleshooting
Problem
A Tivoli Storage Manager BACKUP DB fails with an ANR2968, sqlcode -2033 and sqlerrmc 138.
Cause
The most likely cause of the 138 error code is the Trusted Communication Agent (dsmtca) does not have the correct permissions or it is not owned by root.
Diagnosing The Problem
The following message is seen in the Tivoli Storage Manager activity log:
ANR2968E Database backup terminated. DB2 sqlcode: -2033 sqlerrmc: 138.
The "sqlerrmc: 138" is a Tivoli Storage Manager API return code.
http://publib.boulder.ibm.com/infocenter/tsminfo/v6/topic/com.ibm.itsm.messages.doc/msgs7345.html
- 0138 E: DSM_RC_TA_NOT_VALID The trusted agent execution/owner permissions are invalid.
Explanation
The trusted agent execution/owner permissions are invalid.
System action
Processing stopped.
User response
Have your system administrator check the installation instructions for the client to ensure that the trusted agent permissions are set correctly.
Resolving The Problem
To resolve the ANR2968, sqlerrmc 138 verify the following:
- Does the dsmtca exist in the directory specified by the DSMI_DIR environment variable?
- Is the dsmtca owned by root?
- Are the permissions for the dsmtca set to 6755 (-rwsr-sr-x)?
[{"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Server","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Supported Versions","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Was this topic helpful?
Document Information
Modified date:
17 June 2018
UID
swg21638886