IBM Support

Another version of this product is already installed. Installation of this version cannot continue.

Troubleshooting


Problem

I purchased an addition module for Statistics. I went out to the IBM Software and Download Portal, search for and downloaded the additional module software. When I click on installation software to install it on my computer I received the following message: "Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel."

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Historical Number

88614

Document Information

Modified date:
16 April 2020

UID

swg21495285