IBM Support

Announcement: End of Support for the IBM MQ Appliance M2001

News


Abstract

IBM will withdraw support for the IBM MQ Appliance M2001 on 10 July 2023.

Content

 
  1. What are the end of support dates for the IBM MQ Appliance M2001?
  2. What replacement products are available?
  3. How do I check which version I am currently running?
  4. Is any information available to help me upgrade to a later version?
  5. Can I purchase a support extension for my current version?
  6. Is documentation still available for this product?
  7. Is maintenance still available for this product?
 
 

What are the end of support dates for the IBM MQ Appliance M2001?

Product Version Release Date End of Support Platforms
IBM MQ Appliance M2001 Hardware 10 Jun 2016 10 Jul 2023 8436-55X
IBM MQ Appliance M2001 9.2.x CD, 9.2.0 LTS 23 Jul 2020 8436-55X
IBM MQ Appliance M2001 9.1.x CD, 9.1.0 LTS 23 Jul 2018 30 Sep 2021 8436-55X
IBM MQ Appliance M2001 9.0.x CD 18 Nov 2016 9 Sep 2020 8436-55X
IBM MQ Appliance M2001 8.0.0 10 Jun 2016 30 Apr 2020 8436-55X
 

IBM MQ: Running your world
 
 

What replacement products are available?

The following replacement products are available.



 

How do I check which version I am currently running?

In the MQ Appliance Web UI, use the ?⃝ > About menu option:

IBM MQ Appliance version window in Web UI

 

Alternatively, follow the IBM Documentation for the IBM MQ Appliance instructions to display the version from the CLI. The IBM MQ Appliance M2001 is Machine Type-Model 8436-55X:

mqa# show version

         Serial: 0000000
        Version: MQ00.9.2.3.0
          Level: p923-L210708
          Build: 333949mq
     Build Date: 2021/06/29 09:23:39
 Watchdog Build: MQ00.9.2.3.0
 Installed DPOS: MQ00.9.2.3.0
   Running DPOS: MQ00.9.2.3.0
XML accelerator: embedded
   Machine Type: 8436
     Model Type: 55X

 
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Is any information available to help me upgrade to a later version?

The IBM Documentation for the IBM MQ Appliance includes information to assist you in migrating between MQ Appliance firmware versions and to new MQ Appliance hardware:



 

Can I purchase a support extension for my current version?

No support extensions are offered for the IBM MQ Appliance M2001, but IBM Services are available to assist with MQ Appliance upgrades. Contact your IBM Client Executive or IBM Software Representative for more details.

US Customers should contact Customer Support Operations at 1-877-426-6006, option #2. If you provide your IBM customer number, they can quickly find your sales representative.

Customers in other geographies should refer to the IBM directory of worldwide support contacts to find sales contact numbers in your region:

Mainframe to cloud - with MQ for zOS
 

Is documentation still available for this product?

 

Yes. IBM Documentation for the IBM MQ Appliance is available online. Customer-installable documentation and PDFs are also available for download:

 

Is maintenance still available for this product?

Firmware updates for the IBM MQ Appliance M2001 are available at: Recommended Fixes for IBM MQ.

MQ on IBM Cloud
 

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Document Information

Modified date:
02 August 2022

UID

ibm10957193