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Abstract
Log files are an important tool for troubleshooting issues. Here is a list of the various Analytics Content Hub log files and what they contain.
Content
Theia log
This is the main log file that you will use when troubleshooting Digital Hive issues. This contains start up information, login attempts, authentication errors, index rebuilds, details on most errors and warnings that you see in the UI, connector errors, etc. The log file is found here:
<Analytics Content Hub Install>\app\node1\tomcat\logs\theia..log
Catalina log
This is the container log file. This file is helpful if you’re running into issues starting Digital Hive or running into SSL issues. The log file is found here:
<Analytics Content Hub Install>\app\node1\tomcat\logs\catalina..log
izPackInstaller log
This log file is useful when troubleshooting installation issues. The log file is found here:
<Analytics Content Hub Installer>\Theia-installer-win-x64\logs\izPackInstaller.log
Provisioner log
The provisioner sets up the default initial state of the database on a fresh install. This is another log file that is useful in troubleshooting installation issues because it has information about why it may have failed. Usually, this is due to Elasticsearch not starting. The log file is found here:
<Analytics Content Hub Install>\logs\provisioner.log
Elasticsearch logs
The Elasticsearch logs are used when troubleshooting searching and indexing issues. As you have 2 elasticsearch nodes there are logs for both nodes. These log files are found here:
<Analytics Content Hub Install>\Elasticsearch\logs\theia_es_\theia-cluster-.log
PostgreSQL
log This log file is useful when troubleshooting issues with the PostgreSQL database. This log file is found here:
<Analytics Content Hub Install>\PostgreSQL\data\pg_log\postgresql-.log
[{"Type":"MASTER","Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCCFS","label":"IBM Analytics Content Hub"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
05 June 2023
UID
ibm17001237