Troubleshooting
Problem
Unable to use the Analyst Excel Add-in following new installation of Planning 10.1.1 The following error occurs immediately when Excel is opened with the Analyst Add-in enabled. With the Analyst Add-in disabled error does not occur If one clicks End to the error message, Excel opens fine but one cannot utilize the Analyst Add-in.
Symptom
Error:
Microsoft Visual Basic
Run-time error '429':
ActiveX component can't create object
End
[{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Analyst ExcelAddIn","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
Cognos Planning
Software version:
10.1.1
Operating system(s):
Windows
Document number:
235807
Modified date:
09 May 2025
UID
swg21661396
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