Troubleshooting
Problem
Customer is upgrading to a later version of Controller. As part of this, they launch the 'Database Conversion' utility, and click 'Upgrade' (to upgrade the database version). After a while, an error appears.
Symptom

Current DB version: 920
Running DB Step: 921
Running script batch: script/sql_921.batch
Running script: script/sql/sql_disable_triggers.sql
** ERROR: com.microsoft.slserver.sqlserver.jdbc.SQLServerException: ALTER TABLE failed because trigger 'xdb00_delete_AT' on table 'xdb00' does not exist.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3;10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg22010533