IBM Support

ALERT: IBM® DOORS® Next view grids may contain inconsistent values after upgrading from IBM® DOORS® Next 6.x to IBM® DOORS® Next 7.x

Flashes (Alerts)


Abstract

A defect was found that occurs during the upgrade of IBM® DOORS® Next 6.x to IBM® DOORS® Next 7.x that can result in out-of-date data being displayed within views.

There is no data loss associated with this defect, but working on inconsistent views could cause future problems.

Post-upgrade views might not show the expected data in a number of ways for all projects. Examples include, but are not limited to, content in module views, CSV export, or document generation with publishing that uses a view.

Clients that are preparing to upgrade IBM® DOORS® Next(DN) from the DN 6.x to DN 7.x should apply the latest ifix prior to upgrading. See additional content in this document for details.

For clients that already upgraded their production data to DOORS® Next 7.x, run the steps described in this document to detect and repair this issue.

Content

The symptoms of this defect are:

1. Changes made to attributes may not appear after the upgrade in the module view
2. The artifact details pane does show the new values of the attribute; attributes that are outdated are shown in the module view
3. Documents created with Rational Publishing Engine show incorrect values
4. The upgrade logs do not show any errors relating to this problem
There is no data loss associated with this defect, but working on inconsistent views could cause future problems.
  • 7.0.1 interim fix 3
  • 7.0 interim fix 6
If your upgrade was using either of these Ifixes (or later) then we do not recommend that you run the commands below.
If your upgrade occurred prior to either of these Ifixes (or later) then we do recommend that you run the commands below.

Instructions for analyzing and repairing possible issues
VERY IMPORTANT:  Perform a backup of the database on the database server before running this is the non-analyze only mode.
If you run into this situation by performing an upgrade to 7.x before installing either 7.0 iFix006 or 7.0.1 iFix003, follow these instructions:
1) Stop the DNG application server
2) Apply 7.0 iFix006 or later, or apply 7.0.1 iFix003 or later to the application.
3) Run this command
repotools-rm.sh -repairQueryableTables analyzeOnly=true
4) Any issues found are reported in the output. The output looks like this:
2020-09-16 18:52:54,416 [main] Found issues with 11 item(s).

If the output indicates one or more problems are found, there are issues in the data that must be corrected.

5) After performing the backing up of the database run the following command to repair the data:

repotools-rm.sh -repairQueryableTables

6) Run the analyzeOnly command (1st command) again to verify that it reports no issues.

repotools-rm.sh -repairQueryableTables analyzeOnly=true

7) Start the server.


Keep track of interim fixes by referencing the ELM Maintenance Schedule on jazz.net.

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Product Synonym

DNG; DOORS Next Generation; doors next

Document Information

Modified date:
10 December 2020

UID

ibm16334295