Troubleshooting
Problem
The Alert Viewer UI is failing with the error: "UNKNOWN ERROR", and the required alerts are not showing up in the Alert Viewer.
Symptom
Observed when there are large number of standing alerts (Over 100k) in the database.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSE9G0Q","label":"IBM Cloud Pak for AIOps"},"ARM Category":[{"code":"a8m3p000000PCISAA4","label":"Watson AIOps-\u003EAI Manager-\u003EAlert Viewer-\u003EAlerts"}],"ARM Case Number":"TS014951834","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
08 January 2024
UID
ibm17105480