IBM Support

After setting authentication method of SMTP to LOGIN, the IMM configuration restore fails in IMM WebGUI - IBM Systems

Troubleshooting


Problem

Users login to the Integrated Management Module (IMM) web interface and click IMM Management -> Network -> SMTP to set the Authentication method of Simple Mail Transport Protocol (SMTP) to 'LOGIN.' The configuration is saved as a 'restore_file.' Therestore function uses the 'PLAIN' method to re-set the authentication, but it is not 'LOGIN' (original setting). This difference causes the restoring procedure to fail.

Resolving The Problem

Source

RETAIN tip: H207484

Symptom

Users login to the Integrated Management Module (IMM) web interface and click IMM Management -> Network -> SMTP to set the Authentication method of Simple Mail Transport Protocol (SMTP) to 'LOGIN.' The configuration is saved as a 'restore_file.'

The restore function uses the 'PLAIN' method to re-set the authentication, but it is not 'LOGIN' (original setting). This difference causes the restoring procedure to fail.

Affected Configurations

The system can be any of the following IBM servers:

  • System x3100 M4, type 2582, any model
  • System x3250 M4, type 2583, any model
  • System x3300 M4, type 7382, any model
  • System x3500 M4, type 7383, any model
  • System x3530 M4, type 7160, any model
  • System x3550 M4, type 7914, any model
  • System x3630 M4, type 7158, any model
  • System x3650 M4, type 7915, any model
  • iDataPlex dx360 M4 2U chassis, type 7913, any model
  • iDataPlex dx360 M4 server, type 7912, any model

This tip is not software specific.

This tip is not option specific.

The system has the symptom described above.

Solution

This behavior will be corrected in a future release of IMM firmware.

The target date for this release is fourth quarter 2013.

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

  http://www.ibm.com/support/fixcentral/

Workaround

Log in to the IMM Command Line Interface (CLI) and use the 'smtp' command to correct the issue.

  1. Telnet 'IMM_IP 23.'

  2. Type the user name and password.

  3. Issue this 'smtp' command:

      smtp -authmd LOGIN

Additional Information

Restoring function uses the 'PLAIN' option to restore the SMTP authentication method. This defect affects only the configuration of SMTP. Users can use the CLI command to fix it. This is only a configuration defect.

Document Location

Worldwide

Operating System

System x:Operating system independent / None

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5092467

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