Troubleshooting
Problem
In some situations, after a user logs out and leaves the browser window open in, clicking on the "Login to Maximo" button allows login to Maximo without requesting authentication credentials.
Symptom
When the following conditions exist
* Maximo is secured with LDAP authentication
* The BASIC authentication method is enabled
If, after a user logs out and
* the browser window remains open
* before the LTPA token expires
when anyone clicks the "Login to Maximo" button, the previously logged out user will be logged in again without a new request for authentication credentials.
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Document Information
Modified date:
15 September 2025
UID
swg21664236