Troubleshooting
Problem
Customers install IBM Enterprise Record (IER) plugin into IBM Content Navigator (ICN), then try to preform a search in IER, but fail.
Symptom
Exceptions can be found in logs:
IERApplicationPlugin Error...
com.ibm.ier.plugin.service.plyinServces.SearchService.serviceExucute()
java.lang.NullPointerException...
Cause
It is a defect in IER 5.1
Resolving The Problem
This technote was generated by Technote Kickstart 1.0.0.83 based on Industry Solutions PMR 51734,000,738.
The defect fix will be included in next IER 512 Fix Pack.
APAR PJ42090
[{"Product":{"code":"SSNVVQ","label":"IBM Enterprise Records"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF025","label":"Platform Independent"}],"Version":"5.1.2","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21666704