Troubleshooting
Problem
This document provides the URL to get AFP drivers from Ricoh website and statement of support.
Resolving The Problem
This document provides information on the AFP printer driver for Windows 7 and higher.
Ricoh Production Print Solutions AFP Printer Driver for Windows
The Ricoh Production Print Solutions AFP Printer Driver for Windows is available on Ricoh's website at:
https://dl.ricohsoftware.com/downloads/aa9a248e-101c-4aa6-b109-1cf7403f3b4f
Please see Ricoh's website for the supported version of Windows.
Notes:
Note: For more information, please refer to the following document:
N1018815: AFP Printer Driver Update
IBM i Access Version of the AFP Printer Driver is out of support as of April 30, 2019. The IBM i Global Support Center will not provide any further support of this driver.
Ricoh Production Print Solutions AFP Printer Driver for Windows
The Ricoh Production Print Solutions AFP Printer Driver for Windows is available on Ricoh's website at:
https://dl.ricohsoftware.com/downloads/aa9a248e-101c-4aa6-b109-1cf7403f3b4f
Support of the AFP Print Driver for Windows is provided by Ricoh. IBM i Global Support Center may provide assistance and/or documentation regarding the usage of the driver in creating AFP resources for use on the IBM i or faxing PC documents. Any installation or usage questions outside of these topics should be directed to Ricoh support.
Please see Ricoh's website for the supported version of Windows.
Notes:
| o | To use the AFP printer driver with Facsimile Support/400 (FAX/400) and Enhanced Services on a Windows 8.1 PC, you must first install the Ricoh Production Print Solutions AFP Printer Driver for Windows, and then manually download and install the cwbaffax.zip file from the following FTP site: ftp://public.dhe.ibm.com/as400/products/clientaccess/win32/afpprinter/amd64/ver030102/ For step-by-step instructions, please refer to the following document: N1020429: Installing the Ricoh AFP Printer Driver on a Windows 8.1 PC for use with FAX/400 Note that the cwbaffax.zip file can be used with 32-bit or 64-bit versions of Windows running on either AMD and Intel Xeon processors. |
Note: For more information, please refer to the following document:
N1018815: AFP Printer Driver Update
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Historical Number
576661112
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Document Information
Modified date:
18 December 2019
UID
nas8N1011940