IBM Support

ADSI Error 8009030C when testing Active Directory Connection

Troubleshooting


Problem

When trying to authenticate / test against an Active Directory Server the following errors will show:

Symptom

Active Directory
1. [ ERROR ] CAM-AAA-0146 The namespace 'XXX' is not available.
CAM-AAA-0064 The function 'CAM_AAA_Configure2' failed.
CAM-AAA-0089 The provider is not initialized.
CAM-AAA-0036 Unable to authenticate because the credentials are invalid.
ADSI Error:
8009030C:
LdapErr: DSID-0C09043E,
comment: AcceptSecurityContext error,
data 0,
vece
System Error:
Logon failure: unknown user name or bad password.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Install and Config","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.1;10.2.1.1;10.2.2","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
30 April 2025

UID

swg21370811