Troubleshooting
Problem
When you attempt to create a profile during the installation process for the Process Server for IBM Business Process Manager Advanced, an "Administrative user name is required" error occurs.
Symptom
The Installation Manager log file contains the following entry:
Silent installation fails with the following errors in the Installation Manager log file:
<result><warning>
The packages currently installed at /opt/IBM/WebSphere have installed translations that are not supported by IBM® Business Process Manager Advanced V7.5 - Process Server package. English text displays for unsupported translations.
</warning><error uid="CRIMA1075E">
Error during "install" phase:
</error><error uid="CRIMA1075E">
Unable to find custom install operation com.ibm.ws.exec.command.Exec
A package has an issue that cannot be resolved by Installation Manager.
Identify the package that has the issue by looking at the installation history. In Installation Manager, click File > Installation History. In console mode, enter S: View Installation History. Contact IBM customer support.
java.lang.ClassNotFoundException: com.ibm.ws.exec.command.Exec
</error><error>
Administrative user name is required.
</error><warning>
Configuration errors were detected during the installation. You should view the log files to investigate the severity of the errors. For more details, refer to this log file: <missing argument>
</warning><warning>
Configuration errors were detected during the installation. You should view the log files to investigate the severity of the errors. For more details, refer to this log file: <missing argument>
</warning></result>
[{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.5;8.0.1;8.0;7.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
28 April 2025
UID
swg21642029