IBM Support

Adding Hover Dialogs to Locations or Assets applications with custom relationship

Troubleshooting


Problem

You may be experiencing a scenario where you are trying to set up a locations or asset record hover dialog to work within the Locations or Assets application.

The hover dialog for both Asset or Location fields will work fine in Work Order Tracking application, however when you try to set up the ASSET_RECORDHOVER in Assets application or create a LOCATION_RECORDHOVER in Locations application, this will not display data and you will see only "--" in the value fields.
image 4893
How can we fix that ?

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"ARM Category":[{"code":"a8m50000000CbP6AAK","label":"System Administration"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6.0;7.6.1","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
18 September 2025

UID

ibm16243522