Troubleshooting
Problem
On change password request AD Reverse Password Sync gives a misleading error message if ISIM is unreachable
Symptom
When an user tries to change his password with AD Reverse Password Synchronization Plug-In active, if ISIM Server is down or unreachable, it will receive the following misleading "password policy" error message.
Error Title:
Active Directory Domain Services
Error Message:
Windows cannot complete the password change for USERNAME because:
The password does not meet the password policy requirements.
Check the minimum password length, password complexity and password history requirements.
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Document Information
Modified date:
16 June 2018
UID
swg21961765