IBM Support

Active Directory authentication failure in IBM Spectrum Control

Question & Answer


Question

What causes the following messaging to be logged in conjunction with authentication failures while logging into IBM Spectrum Control? from: /ewas/profiles/WebServerProfile/logs/webServer/SystemOut.log: [20/07/17 08:52:08:835 BST] 0000002e exception     E com.ibm.ws.wim.adapter.ldap.LdapConnection getDirContext CWWIM4520E  The 'javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data 52e, v1db1�]; Resolved object: 'com.sun.jndi.ldap.LdapCtx@c6e69e5e'' naming exception occurred during processing. [20/07/17 08:52:08:836 BST] 0000002e exception     E com.ibm.ws.wim.adapter.ldap.LdapConnection getDirContext                                  com.ibm.websphere.wim.exception.WIMSystemException: CWWIM4520E  The 'javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data 52e, v1db1\u0000]; Resolved object: 'com.sun.jndi.ldap.LdapCtx@c6e69e5e'' naming exception occurred during processing.

Cause

Invalid or expired LDAP configuration present in the WebSphere instance that runs the Spectrum Control web-based GUI

Answer

Refer to the WebSphere technote titled, "Data codes related to 'LDAP: error code 49' with Microsoft Active Directory" linked below for a full explanation of return codes possible with the CWWIM4520E message. Correct or update the required parameters and if that fails, collect MustGather data per the second linked article below, to open a PMR with Spectrum Control support.

[{"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2.8;5.2.9;5.2.10;5.2.11;5.2.12;5.2.13;5.2.14","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}},{"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}},{"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}},{"Product":{"code":"SSWFCQ","label":"IBM Spectrum Control Standard Select Edition"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

More support for:
IBM Spectrum Control

Software version:
5.2.8, 5.2.9, 5.2.10, 5.2.11, 5.2.12, 5.2.13, 5.2.14

Operating system(s):
AIX, Linux, Windows

Document number:
565547

Modified date:
19 August 2022

UID

swg22006523

Manage My Notification Subscriptions