ACO5402E Virtual Device Set failure on Data Protection SQL backups

Troubleshooting

Problem

Data Protection for SQL backups can fail with the message below, depite having the correct SQLSERVER name. ACO5402E The Virtual Device Set could not be created.

Cause

The error can occur when the user attempting the backup is not included in the Security Setting for the "Create global objects" in the "User Rights Assignment" of the Local Security Policy.

Diagnosing The Problem

A service trace will report the following:
VDS2_CREATEEX( TDPSQL-0000056C-0000 ) failed, hResult = 0x80070005
Exit CBackupDb::run(), rc = 1912, msg = (null)

Resolving The Problem

In the Control Panel, under Administrative Tools, select the Local Security Policy and check the 'User Rights Assignment'. Ensure that the group and or user performing the backup is within the Security Setting for the 'Create global objects' field. Add the user/group to this policy accordingly.

[{"Product":{"code":"SSTFZR","label":"Tivoli Storage Manager for Databases"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Data Protection for MS SQL","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Product Synonym

TSM FCM

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Document Information

Modified date:
17 June 2018

UID

swg21972190

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