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Accessing Sterling Document Tracking

Question & Answer


Question

Accessing Sterling Document Tracking

Answer

Accessing Sterling Document Tracking

Before you begin

You must log in to Sterling Customer Center to access Sterling Document Tracking.
Note: Afteryou have an account and log in to Sterling Customer Center youdo not have to log in to Sterling Document Tracking again.

Procedure

To log in to Sterling Customer Center and access Sterling Document Tracking followthese steps:

  1. In your browser window navigate to http://customer.sterlingcommerce.com todisplay the Sterling Customer Center loginpage.
    Note: Buttons for English and localized languagesare displayed above the "Login" panel. If youselect one of these localized languages your Display Language willbe set to that language and any screens and services that have beenlocalized in that language will be displayed in your Display Language.The default is English. If you select another language you can returnto English by either clicking the English buttonon the Login screen or within Sterling Customer Center editthe Display Settings from the My Account page. More information isavailable in the Sterling Customer Center onlinehelp.
  2. Enter the email address and password that you defined duringregistration.
    Note: The account email address is not casesensitive.

    Either the Sterling Customer Center Homepage or the Document Tracking Mailslot Selection page displays dependingon whether you are a new or existing Sterling Document Tracking customer.

  3. If the Sterling Customer Center Homepage displays in the left pane under as-a-Service Solutionsselect Document Tracking.

    Ifthe Sterling Document Tracking MailslotSelection page displays select the mailslot for which you want toview information in Sterling Document Tracking andview the page defined for initial view in Sterling Document Tracking.

  4. If your account did not previously have a mailslot associatedwith it click Link mailslot to (your email address) toenter the mailslot and password information. After submitting thisinformation Sterling Document Tracking displaysthe Profile Maintenance page and requires you to enter viewing preferencesfor that mailslot.

    For information about profile maintenanceeither select the page titled Document Tracking Mailslot Selectionto display online documentation or see the Sterling Document Tracking UserGuide.

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Document Information

Modified date:
08 December 2018

UID

ibm10758079