Troubleshooting
Problem
Accessing the Site Preferences feature in FileNet WorkplaceXT deployed in IBM Websphere Application Server results in a generic system error message. Inspecting the SystemOut.log, the following exception is logged : java.lang.IllegalArgumentException: can't parse argument number.
Symptom
Other functionality of WorkplaceXT such as browsing or accessing documents is not affected, only the Site Preferences features returns an error when accessed.
The following error stack may appear in the IBM Websphere Application Server SystemOut.log :
com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[/WcmSitePreferences.jsp]: java.lang.IllegalArgumentException: can't parse argument number
at java.text.MessageFormat.makeFormat(MessageFormat.java:1350)
at java.text.MessageFormat.applyPattern(MessageFormat.java:469)
at java.text.MessageFormat.<init>(MessageFormat.java:361)
at java.text.MessageFormat.format(MessageFormat.java:822)
at com.filenet.wcm.toolkit.util.WcmException.toString(WcmException.java:283)
at com.filenet.wcm.toolkit.util.WcmException.getLocalizedMessage(WcmException.java:259)
at com.filenet.wcm.toolkit.server.ui.WcmErrorMessageBox.render(WcmErrorMessageBox.java:240)
at com.filenet.wcm.toolkit.server.util.FrameworkException.renderErrorMessageBox(FrameworkException.java:265)
at com.ibm._jsp._WcmError._jspService(_WcmError.java:125)
...
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Document Information
Modified date:
28 April 2025
UID
swg21700629