Troubleshooting
Problem
Attempts to access Report Builder page in IBM Jazz Reporting Service (JRS) result in "HTTP Error 404: SRVE0190E: File not found: /web".
Symptom
The following error message is displayed when you try to access the Report Builder web interface:
Error 404: javax.servlet.ServletException: java.io.FileNotFoundException: SRVE0190E: File not found: /web
The following error message is displayed when you try to access the rootservices document for JRS:
Error 500: java.lang.NoSuchMethodError.
[{"Product":{"code":"SSTU9C","label":"Jazz Reporting Service"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0;6.0.1;5.0.1;5.0.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21713659