Troubleshooting
Problem
When you login and access IBM Rational Collaborative Lifecycle Management(CLM) application, it results in the error "Permission Denied - Your account does not have the group memberships required to access the requested resource."
Symptom
The message "Your account does not have the group memberships required to access the requested resource." indicates that the user has logged in successfully, however there is no sufficient Jazz security role assigned, such as JazzUsers and JazzAdmins.
Checking https://<YourServerName>:<Port>/<Application>/authenticated/identity shows the user has appropriate role.
[{"Product":{"code":"SSPRJQ","label":"IBM Engineering Lifecycle Management Base"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.0;6.0.1;6.0.2;6.0.3;6.0.4;6.0.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
28 April 2021
UID
swg22017047