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Access Manager: The operation failed because the directory server cannot return the complete result set.

Troubleshooting


Problem

When trying to apply security settings to an Upfront Newsbox the error message below can occur. It only occurs if Upfront is secured against a Series 7 Namespace, which is stored in a Microsoft Active Directory Server 2008 and the objects in the Namespace exceed the limits in ADS. Error message: The operation failed because the directory server cannot return the complete result set.  For more information, consult your directory server documentation on how to increase the maximum number of results that can be returned from the function ldap_search

[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Upfront","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21686776