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Access failure with insufficient or empty credentials

Troubleshooting


Problem

When a server instance in a WebSphere network deployment (ND) environment with global security is configured with the ITCAM for Application Diagnostics agent, the application may fail while accessing the Deployment Manager's AdminClient. This problem can happen in ITCAM for WebSphere v6.1 also.

Symptom

Errors like the following can be seen in SystemErr.log or SystemOut.log:

javax.management.JMRuntimeException: ADMN0022E: Access is denied for the getName operation on ThreadPool MBean because of insufficient or empty credentials

and the stack trace will have a method (like getAttribute, invoke) of com.ibm.ws.management.AdminClientImpl class trying to use SOAP or RMI connector to complete the operation.

[{"Product":{"code":"SSDTFJ","label":"Tivoli Composite Application Manager for Application Diagnostics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ITCAM for APPLICATION DIAGNOSTICS Agent for WebSphere","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21573021

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