Troubleshooting
Problem
When attempting to log in to IDM Web Services (IdmWs), users see an error message instead of the logon dialog box. The error states:
Unexpected error - access denied (java.net.SocketPermission
Symptom
Some users may report that IdmWs was working, and then just stopped working.
[{"Product":{"code":"SS5USE","label":"FileNet IDM Desktop\/WEB Services\/Open Client"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"WEB Services","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.0;4.0;4.0.1;4.0.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS5USE","label":"FileNet IDM Desktop\/WEB Services\/Open Client"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"WEB Services\/IDM Toolkit","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.0;4.0.1;4.0.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
28 April 2025
UID
swg21457126