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About rgy_getuuid_by_uuid failed errors

Troubleshooting


Problem

This technote discusses the symptoms of and solutions for the error, rgy_getuuid_by_uuid, as it relates to IBM® Rational® ClearCase® VOBs and views.

Symptom

At times these entries may be seen in the ClearCase logs:

10/18/99 11:55:37 view_server(13967): Error: Operation "rgy_getuuid_by_uuid" failed
("23dd562d.8ebf11d6.a7d9.00:01:80:f0:f4:92"): ClearCase object not found.
10/18/99 15:22:48 view_server(13967): Error: Operation "rgy_getuuid_by_uuid" failed
("23dd562d.8ebf11d6.a7d9.00:01:80:f0:f4:92"): ClearCase object not found.


The rgy_getuuid_by_uuid error indicates that ClearCase is trying to look something up in the ClearCase registry by its UUID and is failing, finding no entry with that UUID.

This type of error could originate from either a view or a VOB since both use a UUID identification object. The errors above correspond from a view_server process and therefore relate to a view. If the errors correspond to a VOB, it is likely that the output would look similar to the following:

cleartool: Error: Unable to find replica in registry for VOB with object ID:"9250ab61.6f04465d.b3f4.d7:a4:a1:74:0c:85"
cleartool: Error: Unable to locate versioned object base with object id: "9250ab61.6f04465d.b3f4.d7:a4:a1:74:0c:85".

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ClearCase Registry","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF015","label":"IRIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0;7.1;8.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ClearCase Registry","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21135523

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