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About the error Checked out version, but could not copy data to <some-file.txt> in view

Troubleshooting


Problem

This technote provides information about possible causes for getting the error, Checked out version, but could not copy data to in view, when using IBM® Rational® ClearCase® and provides instructions for resolving the issue.

Symptom


Symptom 1:

Checkout fails with:

Checked out version, but could not copy data to "M:\vob\dir\file.doc" in view: permission denied.  Correct the condition, then uncheckout and re-checkout the element.



Symptom 2:

Attempts to read or checkout file elements in a VOB fail with certain views.

During a checkout operation the following error is reported:



Error checking out 'M\atw11af9_view\f_rimc\dummy\cm_tool.txt'.
Checked out version, but could not copy data to "M:\atw11af9_view\f_rimc\dummy\cm_tool.txt" in view:  unknown error in VOB.
Correct the condition, then uncheckout and re-checkout the element.
Unable to check out "M:\atw11af9_view\f_rlmc\dummy\cm_tool.txt".

In the view server log the following entries can be found:

6/12/2007 11:53:26 AM view_server(4576): Error: view_server.exe(4576): Error: Unable to construct cleartext for object "0x3456" in VOB "ambw3r1a:E:\cc_s7p\vobs\infra\S7P_INFRA.vbs": error detected by ClearCase subsystem
6/12/2007 11:53:26 AM view_server(4576): Error: view_server.exe(4576): Error: Unable to construct version.
6/12/2007 11:53:26 AM view_server(4576): Error: (Operation pathname was: "C:\Program Files\Rational\ClearCase\lib\mgrs\text_file_delta\construct_version")
6/12/2007 11:53:26 AM view_server(4576): Error: view_server.exe(4576): Error: Operation "construct_version" unavailable for manager "text_file_delta"


If the element is successfully accessed by a different view, the failing view is then able to access the element without errors.

All views located on a specific machine or machines are affected. Other machines are running fine.

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Permissions","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF015","label":"IRIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.0.1;7.0.1;7.1;7.1.1;7.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Permissions","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21146571

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