UpdateXpress

Troubleshooting

Problem

Locate the latest UpdateXpress code from this matrix

Resolving The Problem

Overview

IBM UpdateXpress can help reduce your cost of computing by providing an effective and simple way to update device drivers, server firmware and firmware of supported options contained within the server on most of your System x and BladeCenter products. If you have purchased an IBM server, UpdateXpress is available for download at no additional charge. UpdateXpress System Packs (UXSP) contain an integration-tested bundle of online, updateable firmware and device drivers for your servers. The UXSP Libraries below provide a zip file which contains the latest UXSPs for all supported System x and BladeCenter servers. UXSPs for individual systems as well as individual firmware and driver packages are also available for download on http://www.ibm.com/supportportal

UpdateXpress System Packs Installer
Installer file name	Operating system
Version 9.63	Show Supported Systems \| Hide Supported Systems IBM BladeCenter HS22 (7870, 1936, 7809, 1911) IBM BladeCenter HS22V (7871, 1949) IBM BladeCenter HS23 (7875, 1929) IBM BladeCenter HS23E (8038, 8039) IBM BladeCenter HX5 (1910, 7873) IBM BladeCenter HX5 (7872, 1909) IBM Flex System x220 Compute Node (7906, 2585) IBM Flex System x222 Compute Node (7916) IBM Flex System x240 Compute Node (8737, 8738, 7863) IBM Flex System x280 X6 Compute Node (4259, 7903) IBM Flex System x440 Compute Node (7917) IBM Flex System x480 X6 Compute Node(4259, 7903) IBM Flex System x880 X6 Compute Node (4259, 7903) IBM Smart Analytics System (7949) IBM System x iDataPlex dx360 M2 server (7321, 6380, 7323) IBM System x iDataPlex dx360 M3 (6391) IBM System x iDataPlex dx360 M4 (7912, 7913) IBM System x3100 M4 (2582) IBM System x3100 M5 (5457) IBM System x3200 M2 (4367, 4368) IBM System x3200 M3 (7327, 7328) IBM System x3250 M2 (7657, 4190, 4191, 4194) IBM System x3250 M3 (4251, 4252, 4261) IBM System x3250 M4 (2583) IBM System x3250 M5 (5458) IBM System x3300 M4 (7382) IBM System x3400 M2 (7836, 7837) IBM System x3400 M3 (7378, 7379) IBM System x3500 M2 (7839) IBM System x3500 M3 (7380) IBM System x3500 M4 (7383) IBM System x3530 M4 (7160) IBM System x3550 M4 (7914) IBM System x3620 M3 (7376) IBM System x3630 M3 (7377) IBM System x3630 M4 (7158) IBM System x3650 M4 (7915) IBM System x3650 M4 BD (5466) IBM System x3650 M4 HD (5460) IBM System x3690 X5 (7147, 7192) IBM System x3690 X5 (7148, 7149) IBM System x3750 M4 (8722, 8733, 8718, 8752) IBM System x3755 M3 (7164) IBM System x3850 X5 (7145, 7146) IBM System x3850 X6 (3837, 3839) IBM System x3950 X5 (7143, 7191) IBM System x3850 X6 (3837, 3839) IBM System x3950 X6 (3837, 3839)
Installer file name	Operating system
ibm_utl_uxspi_9.63_winsrvr_32-64.exe	UpdateXpress System Pack Installer for Microsoft Windows
ibm_utl_uxspi_9.63_sles11_32-64.bin	Installer for SUSE Linux Enterprise Server 11 Edition
ibm_utl_uxspi_9.63_sles10_32-64.bin	Installer for SUSE Linux Enterprise Server 10 Edition
ibm_utl_uxspi_9.63_rhel7_x86-64.bin	Installer for Red Hat Enterprise Linux 7 Edition
ibm_utl_uxspi_9.63_rhel6_32-64.bin	Installer for Red Hat Enterprise Linux 6 Edition
ibm_utl_uxspi_9.63_rhel5_32-64.bin	Installer for Red Hat Enterprise Linux 5 Edition and VMware ESX 4
ibm_utl_uxspi_9.63_rhel4_32-64.bin	Installer for Red Hat Enterprise Linux 4 Edition
Publications	Installer User's Guide
Installer file name	Operating system
uxspi440.exe	UpdateXpress System Pack Installer for Microsoft Windows
uxspi440.sles11	Installer for SUSE Linux Enterprise Server 11 Edition
uxspi440.sles10	Installer for SUSE Linux Enterprise Server 10 Edition
uxspi440.sles9	Installer for SUSE Linux Enterprise Server 9 Edition
uxspi440.rhel6	Installer for Red Hat Enterprise Linux 6 Edition
uxspi440.rhel5	Installer for Red Hat Enterprise Linux 5 Edition and VMware ESX 4
uxspi440.rhel4	Installer for Red Hat Enterprise Linux 4 Edition
uxspi440.rhel3	Installer for Red Hat Enterprise Linux 3 Edition and VMware ESX 3

UpdateXpress System Packs White papers
White paper
UpdateXpress System Pack Advanced Customization
Updating your IBM BladeCenter and System x Firmware

Workaround for "undetected" for OCl11104-F2-X and Emulex FC adapter

Symptom

Sometimes UXSPI v9.40 will display installed firmware version as "undetected" for OCl11104-F2-X and Emulex FC adapter

Details
Sometimes, on UXSPI UI the installed firmware version of the Emulex adapters will be shown as "undetected" and UXSPI doesn't automatically select the firmware package.

Customer can explicitly select the update package by making a manual selection on UXSPI GUI or by using command line option "--select" provided by UXSPI CLI. Either way, UXSPI will successfully apply the update to Emulex adapters.

To check the firmware version for the Emulex adapter, there are following options:

Run portable DSA to check the version
Check in UEFI interface (press F1 during system bootup stage)
Run Emulex utility "hbacmd" on host OS to get firmware version.
# hbacmd listhbas
# hbacmd hbaAttrib <MAC/WWN>

What's New

Version 9.63: Sep 2014

Learn about other IBM ToolsCenter offerings

Visit the IBM ToolsCenter page

System Enablement Pack

Document Location

Worldwide

Operating System

System x:Operating system independent / None

System Management software:Operating system independent / None

BladeCenter:Operating system independent / None

Older System x:Operating system independent / None

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