IBM Support

502.3 error when accessing Cognos Analytics IIS Gateway via SSL with a Server Farm defined.

Troubleshooting


Problem

When accessing the Cognos Analytics optional gateway via IIS with SSL-enabled, and a Server Farm defined, a 502.3 error is received.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl6dAAC","label":"Install-\u003EGateway\/Web Server"}],"ARM Case Number":"TS012914432","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.2.4"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
06 May 2025

UID

ibm16988297