IBM Support

500:Internal server error is displayed when creating new groups

Troubleshooting


Problem

500:Internal server error is displayed when creating new groups, then all user authority like user1 belongs to group1 and group1 should see collection1, are going wrong after this error.

Symptom

When trying to edit group3 after creating group1 and group2, set some authority to users belongs to these group, 500:Internal server error shous after opening edit page of group3.

On Admin Page:

Admin Page

When clicking on "Error Details", below page will be shown:

500 Internal server error

 

Then user belongs to group1 or group2 can not see correct collections as they supposed to be.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8NLW","label":"IBM Watson Explorer"},"Component":"oneWEX","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"12,12.0.1,12.0.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8NLW","label":"IBM Watson Explorer"},"Component":"oneWEX","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"12,12.0.1,12.0.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
20 November 2018

UID

ibm10740595