IBM Support

405 Method Not Allowed error when redirect users to logoff.html after sign out in Cognos Analytics

Troubleshooting


Problem

Implemented a redirect in Cognos Analytics to a logoff.html file after end users select Sign Out in Cognos Analytics as per technote.
https://www.ibm.com/support/pages/how-redirect-users-after-sign-out-cognos-analytics

Clicking the Sign Out end user gets a blank page instead of being redirected correctly.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl6dAAC","label":"Installation and Configuration-\u003EWeb Server"}],"ARM Case Number":"TS004598554","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.1.4"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
06 May 2025

UID

ibm16413671