Troubleshooting
Problem
When uploading attached files from Maximo Anywhere the process fails with and error 404.
Symptom
When sending attachments from Maximo Anywhere a 404 error may appear even though the servlet exists in the web.xml. The error will display similar to the following in the device logs when set to debug.
[ATTACHMENTSERVICE]: downloadFileAsPromise error: json: {"code":3,"source":"http://maximohost:9080/MaximoAnywhere/anywhereAttachment","target":"file:///storage/emulated/anywhere/user/Work%20Execution/workOrder_test101//attchment1544.txt","http_status":404,"body":null,"exception":null}", source: file:///data/user/com.ibm.iot.maximoanywhere.workexecution/no_backup/www/default/js/platform/logging/Logger.js (328)
01-24 14:09:49.440 19670 19670 I chromium: [INFO:CONSOLE(44)] "console.trace", source:
01-24 14:09:49.440 19670 19670 I chromium: [INFO:CONSOLE(44)] "console.trace", source:
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
04 March 2019
UID
ibm10874842
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