IBM Support

A 404 Error or Blank Page is returned when accessing Cognos with URL rewrite or SSO enabled

Question & Answer


404 error is presented when accessing Cognos 11 with URL Rewrite or Single Signon enabled.


Application Request Routing Proxy not enabled


Ensure that the Proxy Server in Internet Information Services has been enabled:

1. In IIS Click the server name

2. Double click the application Request Routing Cache

3. On the right hand side beneath Proxy->Server Proxy Settings

4. Make sure you enable the Proxy

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Administration and Configuration v11x","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018