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4-10-50 Digital signature verification failed because the public key certificate for the sending partner was not found - verify certificate to use (SCI53448) - Sterling Gentran:Server for Microsoft Windows

Troubleshooting


Problem

4-10-50 Digital signature verification failed because the public key certificate for the sending partner was not found - verify certificate to use (SCI53448)

Symptom

Error: 4-10-50 Digital signature verification failed because the public key certificate for the sending partner was not found.
Error: 4-11-103: Delivery agent failed to process attachment <AttachmentID> for message <MessageID>
Error: 2-1-1069 Error (code 60) executing a delivery rule with the following parameters:%n Delivery Agent(RosettaNet Agent), Message Id(MessageID), Command Line(inbound), Rule Sequence(0)

Cause

Incorrect certificate has been imported.

Resolving The Problem

Verify with the trading partner which certificate should be used for the data that has been sent. Delete the existing certificate and import the correct certificate.

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Historical Number

PRI10942

Product Synonym

[<p><b>]Change[</b><p>];New certificate imported for trading partner;[<p><b>]Fact[</b><p>];Gentran:Server for Windowss, Release 4.0 [<br/>] Gentran:Server for Windowss,
Release 4.0.01 [<br/>] Gentran:Server RosettaNet Server, Release 4.0 [<br/>]
SCI53448

Document Information

Modified date:
16 June 2018

UID

swg21524437

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