Troubleshooting Operations Console connection

Problems can occur during an Operations Console session. The following topics are some solutions to common problems that are encountered during your initial setup and management of your configurations.

The Operations Console client (PC) keeps a set of logs that can be used by IBM® development in assisting with customer issues. These logs are not meant to be used by the end user. Details of what to capture and its format change often to keep current with the types of issues being reported. If you report a problem to your service provider, you might be asked to send specific logs from the PC, as well as data captured by the system.